Hello there,
I am not only new here, I am also new with the topic 'normal map baking'. Well, maybe not completly new, but still new enough to be mostly clueless. Until now I have only baked some simple normal maps, that simple you can not make anything really wrong there.
Low Poly: Simple sheet/plane with an old game texture
High Poly: Displace Modifier (so yes, Max) on a "high detailed" plane. Changes there only got done by updating the (in max collapsed) PSD with the heightmap, which got used as material. Simple 'trick', everybody most likely knows.
So much for that.
BTW: Ignore the detailed explanations, I showed this stuff to some other people as well not having any clue what I am trying to do.
http://abload.de/img/bspstair1jdoww.jpg
http://abload.de/img/bspstair2i7pg5.jpg
the low poly stair is simple bsp for an older game for which I try to test around a little bit further. Since I wanted to be on the sure side I made at first quickly a simple high poly test model. Good thing I did not try out any serious. As you might see on the baked normal maps below, it utterly failed of course. After some tests without learning what to do, I made a change of plans.
Then I considered reengineering with one of the example files and was VERY SURE, I would figure out on my own how to proceed:
http://www.abload.de/img/xnormalswtfn3riw.jpg
No matter what I did setup during the SMB export of the low poly version (which obviuosly seems to be the reason for my f*** up normal map), my simple import and export already killed the whole thing. At this point I resigned and decided to ask for some professional help. Somehow I hope I have overlooked something. Maybe I have to config something different witin Max or whatever, but I could not google anything about that.
I can imagine nobody likes noobs and some users tend to say "RTFM" or links to whole books of tutorials. However until now with photoshop and modelling I learned various things by trail and error, by checking out other peoples work or simply step by step. But things are looking different here, as it seems. Basically I got told "you have to know everything to exclude causes of defects", which drives me nuts. Maybe it is only me, but really seems hard to find a start here.
I hope somebody has the patience to help me coming out of this hole in which I am sunken.